Hello @christinewupp Thank you for your response - the first one from anyone that was substantive! Why didn’t Candy Crush support say something briefly like that in response to my query? It’s so frustrating to be given the runaround but it’s clear they don’t have real humans working on customer support. And yes, at this…
Hello @christinewupp On the subject of Episode Races, why is it I can’t seem to get an answer on my question? My recap is copied below. Any light you can shed is appreciated. “I don’t even know why I bother, guess I’m a sucker for punishment. Customer support is a JOKE. I emailed a complaint re no Episode Race, meaning I…
I don’t even know why I bother, guess I’m a sucker for punishment. Customer support is a JOKE. I emailed a complaint re no Episode Race, meaning I cannot replenish gold bars that are necessary to beat impossible levels. Get an auto generated message asking me to repeat my story. So I do that. No further response. Then I…
This is frustrating & laughable. Every time there’s an issue, you get the same suggestions - log out of the game, contact support etc etc. Of course we have tried every option! I’m not trying to be rude, but it’s just a joke. I have tried contacting support as suggested multiple times and it has NEVER resulted in…
The fun continues… Btw to get this lovely carrot, I had to pass Ep. 15040 which was a real doozy. Just hilarious. I had to play multiple times to get to the point where I could use 10 gold bars to buy extra moves. After 60 (!) extra moves I still couldn’t win. You can’t move past blockers no matter how many you destroy…
Hi PummyRaj, Thanks for your input. I play on Iphone and of course it’s always updated. User ID below. I have contacted Candy Crush before on more than one occasion, including one instance where after winning a hard-won battle for the competition race, I was not awarded my gold bars. All I ever got were automated messages…
I think they enjoy torturing us now… It’s bad enough that some levels are impossible without gold bars, and are so frustrating that I wonder why I keep playing, but we have to deal with this nonsense. I need gold bars so I try my best to compete for them, but they dangle the competition race like a carrot that can never be…
Level 13564 needs to be fixed. I don’t want to bother even trying by buying extra moves because - 20 moves to crush 422 blocks??? (Which you can’t even access until you remove liquorice that don’t fall in time) Please do something to at least make it interesting! You can’t even find a video for this one🙄
Level 13459 now with only 20 moves is so very tedious. I moved from playing via Facebook to email login, and lost my gold bars. Customer Support basically said too bad. Then after winning the last episode race with a lot of effort, I thought I’d get 20 gold bars but no. I got nothing. SO frustrating🤬. No one at Customer…
Same here with Level 13423. Stuck for 3-4 days. 20 moves only gets me past 2nd or 3rd row of blockers, even with 3 extra moves or boosters. Just stupid at this point. Just clicking thru to collect some boosters out of habit