I think there are glitches, it has happened to me many, many times, when I click/tap claim prize it freezes and just keeps spinning and eventually I give up and have to exit the game and "prizes" are lost. This has happened a lot when purchasing the piggy bank, now EVERY single time it happens I note the time and I contact…
I got an email and they asked for proof of payment which I sent them - that was 9:00 this morning and I've heard nothing since, is that typical? Thanks for the help!