Hi naadira56- Thanks for posting on King Care. I am sorry that you have been experiencing a problem connecting your game to Facebook. Let's try and get you back on track :-) Here are a few steps which should improve your gaming experience: a. Go to Settings > system > advertising id. Now make sure the Advertising ID switch…
Does that mean you're trying to connect the game app (assuming you have it installed on W10) or are you playing in a browser from Facebook or King.com?? I am not always on Facebook and play on W10 app .However, I do not want to lose my progress. I "have no access to the kingdom" on the app for two days.. Why?