news4 Level 2

@kiara_wael Thank you for the Support Team link. I have filled in the fields which shows a 'check your email' message after I press submit. Since then the only CC-related email I have received is a generic 'need help?' message that doesn't provide any ticket number or acknowledgement of my help request. So far I have…

No ticket number, not even any sign my help request has gone anywhere useful. I synced my game to Facebook and in the process lost a shedload of game features as well as all my gold bars. Took me so long to stockpile those bleeding gold bars and now with all the useful game features gone there is little enjoyment in…

Many thanks for the pointer, aijaziqbal. I didn't receive a ticket number or any acknowledgement of my request. Is the ticket number emailed or updated in this forum? Thanks again. Will try to reach support once more.

Thanks all. I've sent a help-please to support with my Game User ID as recommended; now just waiting for a response. Crossing fingers!

Will contact support with my Game ID as suggested. Thank you!