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Temporary issue - Some players may experience problems with making purchase on Facebook, we are working on solving this as soon as possible.
Comments
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@Lim, Thank you again. I have Candy Crush on my old device, which has a lot of progress. I made a King account on that device and then I used the same account for Candy Crush on my new device, yet, my progress was not saved.
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Hi @Lim Thank you so much, yet it still doesn't answer my question. The first step in the link you sent me says to 'back up progress', yet i dont know how to and my original question stands.
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Hi @Sukanta_Biswas , I am using iPhone for the game. I did connect the game to Facebook and the Kingdom, and have tried to log in for both yet it still will not update my progress on my new phone. And my game version is 1.170.0.2. Thanks for the help.
