this has been happening to me as well. Support keeps telling me I’m reading my statements wrong, but I’m not. They won’t refund the money but up to now they have provided to items in the game. It happened again yesterday I’ll be email them today, then I’ll be looking into what recourse I have. If they won’t take this…
I agree! I want to decide how long I play for and sometimes I’ve used 30 or 40 lives to pass ONE level. With over 500 lives in my inbox and only being allowed to use 20 per day, that might not even get me past one difficult level. Time to find a new game to play.