Im not playing on king.com. im playing on my phone, not through fb. Sometimes i will get my prizes and sometimes i wont. It just started happening about a month ago. I tried clearing my cache too.
Lately i havent been receiving my prizes whether its from the spinning wheel, daily surprize box, or accomplishments. Itll say i won them and ill tap claim prize but they arent being added to my inventory. I have the latest version. Im on level 583 and it only started happening recently.