sylgab

Level 1

Hi sylgab, It sounds to me like your device needs some troubleshooting, given that is only happening to you and it seems to be affecting all of our games. Here is a guide for Troubleshooting on iOS that hopefully helps! If it doesn't, just get back to us and we'll be happy to assist further. Cheers, Xarly Hi Xarly, I wend…

Hi sylgab- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your iPhone crashing. Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios It is possible that you may be playing on an older device, please see this thread for…

Ugh !!! Elsaaaaaa They are all gone! All my boosters and lives are gone. I deleted my apps and reinstalled them and I connected with the Facebook and still nothing, 0 boosters and lives. What do I do now? How can I bring them back? PLEASE HELP!

Ok Elsa, I will delete the apps and reinstall them, I am afraid that I have lots of busters and I am going to loose them. Thanks for helping.

Hi Elsa, What happened with my case? I did not heard from the elevated King Admin yet. Thanks, Sylvia

Thanks Elsa

Hi, My phone was not crashing, the candy crush sega was crashing. I have a brand new iPhone 7 and candy crush sega is been synchronized to my Facebook. So why I lost all my boosters? I paid a fortune every week to buy boosters and I need them back. Thanks