My account is basically doing the same thing, 2 months now. I have reached out to King.com but apparently they don’t care. I haven’t been playing anymore. I am over level 5000 and can’t pass without the extras.
I keep getting message “ connection issue. Please try again later “. Have not been able to log in, even though it shows my gold casche and my current level on my device. Apple product and I don’t use Facebook to log in