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Community Guidelines - Read before posting

Xarly Posts: 2,509 Community Manager
edited July 2019 in Discussions

The Community Guidelines of Candy Crush Soda Saga                                                                                                  

We encourage open and friendly discussions here in Candy Crush Soda Saga. Moderators and Staff have final decisions on all matters, and are here to make sure that the community remains a friendly and fun place appropriate for players of all backgrounds, ages and groups. In case of any doubt or question, do not hesitate to contact one of the members of our team. 

Please read the following guidelines before posting in the forums:

Be Kind

We all share the same passion for Soda here, so just treat others the way you would like to be treated. We will not allow any behaviour that is disrespectful or offensive to other members of this community or towards the King staff. Please be aware that posting in CAPITAL LETTERS could be considered threatening.

Discrimination and hate speech are the quickest ways for you to get banned. Discriminatory posts about sex, gender, race, creed, sexuality and religious beliefs will not be tolerated. No trolling! Baiting, insulting and posting controversial content, with the aim of provoking a response, is especially not tolerated. Any content deemed as trolling will also be deleted.

Keep it on topic

Make sure that you post in the right community section. Spam, pointless and meaningless content ruins discussions and we have a zero-tolerance policy for all automated messages, advertisements and threads that contain links to websites that are not related to the game. These will be deleted and repeated behaviour will result in a ban. Irrelevant responses to posts will also be deleted - If you don’t have something meaningful to add to the discussion, don’t reply.

Keep it clean

If it isn’t legal, take it elsewhere. Discussion of illegal activities which include but are not limited to: narcotics, illegal sexual content, circumvention of copy protection and piracy are strictly off-limits and will result in a ban from the site. 

In doubt, all Terms and Conditions can be found here.

Search before posting

You most probably will find your topic by using the search feature. Most of the topics in the forums already have lots of information and you’ll receive more feedback if you add your comment or question there instead of creating a new thread.

Violation of the rules and bans

The Community Team will determine the severity of the infractions and act accordingly. All cases will be handled on an individual basis and sanctions can vary. In exceptional cases, unbans can happen.

Only English is allowed

Désolé. For now, King Community is only available on English, so we encourage you to only use that language. You can use online translators if your English is not good enough but please refrain from posting in any other language.

These Community Guidelines also include

- Duplicate player accounts are prohibited in the community to avoid unfair points and badges being earned with multiple accounts.

- No selling stuff or redirecting our players to other sites.
- Keep your personal information out of any public post.

- Don't incite complaints, campaign or lobby.

- Don’t question moderator actions publicly. What we say goes.
- Discussions of politics and religion are not allowed.
- Don’t get around our filters, that’s swearwords and other blocked terms.
- Don’t air interpersonal disputes.

Thanks for reading through the rules and we wish you lots of fun in the community!

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