Support

Help with your game and FAQ's

Support	Discussions	Comments	Latest Post
FAQ Last: Collect the Golden Tickets for a Special OfferJanuary 11 890	89	0	Collect the Golden Tickets for a Special Offer Community_Team • January 11 in How to Play

Support	Started By	Replies	Views	Most Recent
Black Screen - Candy Crush Soda (Reported to the Studio)! Last: evaem17.2K279September 18 1 2...18 19 Accepted Answer Announcement by: Betsy_	Betsy_ September 18	279	17.2K	evaem 9:41AM
I need help with lost progress! (Under investigation)! Last: existentialgal1.3K215October 7 1 2...14 15 Answered Announcement by: Xarly	Xarly October 7	215	1.3K	existentialgal October 18
Main questions and issues - please read before posting! Last: Xarly20.5K0November 2018 Announcement Closed by: Xarly	Xarly November 2018	0	20.5K	Xarly November 2018
Reset to level 1 - no account Last: firebombmarkus3016:50AM Answered by: Bumblebeecricket	Bumblebeecricket 6:50AM	1	30	firebombmarkus 12:35PM
Internet Connection Last: adrinamadatyan3008:24AM Question by: adrinamadatyan	adrinamadatyan 8:24AM	0	30	adrinamadatyan 8:24AM
Boosters disappear Last: Carolineisbroke1601:28AM Question by: Carolineisbroke	Carolineisbroke 1:28AM	0	16	Carolineisbroke 1:28AM
I have lost all my progress, annd all the gold I bought Last: Emptynester1466October 17 Answered by: Emptynester	Emptynester October 17	6	146	Emptynester 12:47AM
Why can't collect my claim on bingo from bubble witch 2??? Keeps saying no internert connection but Last: spiritlove1326October 19 Answered by: spiritlove1	spiritlove1 October 19	6	32	spiritlove1 12:10AM
Bubblegum Crown Last: PummyRaj191October 19 Answered by: TLuv80	TLuv80 October 19	1	19	PummyRaj October 19
Why are you not fixing the issue with Candy Crush Soda? Last: geordielaurabell71555August 10 1 2 3 4 Accepted Answer by: Gaylene_Munro	Gaylene_Munro August 10	55	715	geordielaurabell October 19
Mr Toffe’s fair Last: Yosca273October 19 Answered by: niesha	niesha October 19	3	27	Yosca October 19
Bubblegum hill not resetting Last: Kourtni553October 13 Answered by: km002d	km002d October 13	3	55	Kourtni October 19
Gold bars Last: Yaz_Milani12513October 7 Answered by: miamigirl55	miamigirl55 October 7	13	125	Yaz_Milani October 19
Lost game progress Last: firebombmarkus561October 19 Answered by: rlrae14	rlrae14 October 19	1	56	firebombmarkus October 19
Why is the game not connecting to the internet Last: verfel26613October 8 Answered by: Lisamarie0202	Lisamarie0202 October 8	13	266	verfel October 19
progress isn't shown Last: firebombmarkus996August 20 Answered by: MamaShell	MamaShell August 20	6	99	firebombmarkus October 19
Money back/ update Last: PummyRaj545October 16 Answered by: bori	bori October 16	5	54	PummyRaj October 19
Missing gold Last: PummyRaj121October 19 Answered Closed by: a1988273	a1988273 October 19	1	12	PummyRaj October 19
Missing gold Last: PummyRaj131October 19 Answered by: a1988273	a1988273 October 19	1	13	PummyRaj October 19
Why isn't Bubblegum Hill available on Facebook? Last: lena041752February 2016 Answered by: Ruth-3	Ruth-3 February 2016	2	5	lena0417 October 19
besides scrolling, how can I get to my level on Facebook? Last: monkeymama54332October 17 Accepted Answer by: monkeymama54	monkeymama54 October 17	2	33	monkeymama54 October 19
Lost my progress Last: PummyRaj1057October 17 Answered by: ibaslp2	ibaslp2 October 17	7	105	PummyRaj October 18