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🛠 Game Issues? Check Here Before Posting! 📝
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
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I deleted my account. How do I get it back?
a few days I deleted my account on my iPad because I was having issues with having to log out and log back in to get my Facebook icon. I thought if I just use Candy Crush Soda with just my Facebook login but now it is not working at all. Can someone please tell me how I can get my account back thank you. I did make a new…
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Podium challenge missing prizes
I won 3rd place this week, should have gotten a prize. Also won the podium streak and should have gotten prizes for that. None has been awarded and this has happened multiple times.
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Continuing bear climb issue
Bear climb has now dropped from level 22 back down to level 1. How does that happen? Also this weekend I had a negative 37000 points and couldn't progress?
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Rocket Rush Not Allowing to play full time
Rocket Rush says it’s available for 45 mins of play but it only allows me 30 mins for over a week. I’m not fairly able to play in the race.
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Lost Progress
This discussion was created from comments split from: unsubscribe from the King community.
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Ads issue
This discussion was created from comments split from: ⚙️(Under Investigation) Can't claim reward for Weekly Contest due to error "Already claimed".
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video problems
the videos don't always play and I lose out the opportunity to get more tries to complete the game.
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What happens if I purchased a package and didn't get all my prizes?
I purchased the 26.99 package and didn't receive my 48 hours of lives. This is the second time this has happened to me. I won't continue with this game if you continue to just take my money
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gold bars disappeared, daily bonuses resetting to 0 very few days
reached level 4000 and had 100+ gold bars. The gold bars all disappeared and could not progress. started over. now daily bonuses are going back to zero every few days despite playing EVERYDAY. Game no longer fun to play. Why is King unhappy when people are playing and being successful doing their best to make it impossible…
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Game Crashing
Game keeps crashing and so I am loosing lives. Did all the steps the tech section of the app said - uninstalled, cleared cache, reinstalled (which started me back at day 1 for when I was well over 100 and everything but my level was wiped cleaned which shouldn't have been since its set with my FB). Anyways still crashing,…
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lives disappear
why when my friends give me lives and it usually 3 at a time. When I go to collect them I only receive 1 life the others disappear?
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(Test Ended ✅) Can't replay levels? More information here!
[info callout] Update: This test has been ended. Currently in Soda there's a test where replaying older levels in not available, and golden pins are not active - to have players focus more forward on progress than going back. For more information read this thread: Feel free to leave your feedback for this test either in…
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Candy Crash Soda Saga
Level 5434 spiele ich seit Wochen, kein weiterkommen, es ist frustrierend.
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LIVES
WHEN PROMPTED TO REFIL LIVES I CLICK ON IT , BUT THEN I GET THE MESSAGE " STORE UNAVAILABLE PLEASE TRY LATER". I HAVE HAD THIS FOR 3 WEEKS. SO DESPITE HAVING BARS TO BUY MORE I HAVE TO SIT AND WAIT 20 MINUTES 😡
