Support

Help with your game and FAQ's

Support	Discussions	Comments	Latest Post
FAQ Last: Collect the Golden Tickets for a Special OfferJanuary 2019 890	89	0	Collect the Golden Tickets for a Special Offer Community_Team • January 2019 in How to Play

Support	Started By	Replies	Views	Most Recent
“No connection to internet”. - (Reported & under investigation)! Last: loopy662.9K308August 2019 1 2...20 21 Accepted Answer Announcement by: valerie100	valerie100 August 2019	308	2.9K	loopy66 January 17
Main questions and issues - please read before posting! Last: Xarly26.8K0November 2018 Announcement Read Only by: Xarly	Xarly November 2018	0	26.8K	Xarly November 2018
Why am I getting a message that says “tilt, rotate your device “ (Kimmy's Arcade)! Last: geegee284029January 12 1 2 Accepted Answer by: morsberger5	morsberger5 January 12	29	840	geegee2 8:23AM
Problem with Candy Crush Soda Saga Last: Beata72101004January 14 Answered by: schappes	schappes January 14	4	100	Beata7210 8:14AM
refill lives Last: stellar19941006:25AM Question by: stellar1994	stellar1994 6:25AM	0	10	stellar1994 6:25AM
Ewww portrait mode Last: bgwamom1812:09AM Answered by: rebeccaarthur	rebeccaarthur 2:09AM	1	18	bgwamom 5:40AM
No bonus ! Last: PummyRaj212January 17 Answered by: CKevers	CKevers January 17	2	21	PummyRaj 4:56AM
I have no internet connection on Candy Crush Soda and cannot purchase extras. What can I do?? Last: PummyRaj2513:01AM Answered by: debbiebe65	debbiebe65 3:01AM	1	25	PummyRaj 4:32AM
No gold bars when paid for Last: PummyRaj181January 17 Accepted Answer by: Mrs_Hoss19	Mrs_Hoss19 January 17	1	18	PummyRaj 12:13AM
I can recover my progress without facebook? Last: PummyRaj331January 17 Answered by: ClauP	ClauP January 17	1	33	PummyRaj January 17
Arcade doesn’t work but freezes game Last: Yosca221January 17 Answered by: catrianne	catrianne January 17	1	22	Yosca January 17
Why are my rewards and gold bars not accumulating? Last: 9898220January 17 Question by: 9898	9898 January 17	0	22	9898 January 17
Troll bubble gum Last: PummyRaj262January 17 Answered by: pennylu	pennylu January 17	2	26	PummyRaj January 17
Level not updated Last: PummyRaj372January 16 Answered by: eve_twinkle	eve_twinkle January 16	2	37	PummyRaj January 17
I lost my daily rewards Last: carolinez774December 2019 Answered by: mcpheebeth6812	mcpheebeth6812 December 2019	4	77	carolinez January 17
Could it be a technical problem that i never receive lives sent from friends? Last: carolinez60January 17 Question by: carolinez	carolinez January 17	0	6	carolinez January 17
Soda Candy Crush screen will not rotate (This is intended)! Last: KikKik2.8K88December 2018 1 2...5 6 Accepted Answer by: nsuz	nsuz December 2018	88	2.8K	KikKik January 17
Mr. Toffee's Fair MisCounting Bug. Last: DreamDancer333January 15 Answered by: DreamDancer	DreamDancer January 15	3	33	DreamDancer January 16
Can't connect with Facebook Last: Queenpeach2436September 2019 Answered by: moysesmorais	moysesmorais September 2019	6	243	Queenpeach January 16
Can’t Open Piggybank Last: IreneK1045January 15 Answered by: JustSerfin	JustSerfin January 15	5	104	IreneK January 16
(Unsupported Language) Ana0412 Last: PummyRaj211January 16 Answered Read Only by: Ana0412	Ana0412 January 16	1	21	PummyRaj January 16