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If I don't get request I can't send ticket...this is on her end I have received other requests I believe I'm getting them to them
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Hi Iris
Some players are having this problem. Check out this video for tips on getting unlocks. You could ask your friend to try it on her tablet or use a computer instead. Hope it helps.
https://www.youtube.com/watch?v=eoXtJPMIG6I