why am i being charged for playing candy crush soda
Kathy_Beelart
Posts: 1
Level 1
in Support
my bank account keeps getting charged for things i am not authorizing
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Answers
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Hi Kathy! Please take the following steps:
1) Make sure no one else from your household is using your credit card details.
2) Activate payment security - both iTunes and Google Play has PIN code security before transactions can be made.
3) Contact your bank as they may be able to see further who did the transactions.
4) Change your King.com/Facebook access code.
Please note that King Games can not automatically activate buys for Gold Bars and Boosters - it requires the user to be logged into Facebook/King.com in order to initiate, activate and verify an order of Gold Bars and/or Boosters.
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