I was at level 752, I went to facebook to request help from fiends and my game suddenly reset to lev

Derek_Matrindale · April 2015

friends and my game suddenly reset to level one and I cannot reboot, or anything...I didnt delete, i didnt reinstall ...so how does one recover the game to where i was?

Wunderbaum · April 2015

Hi Derek! Do you still have the levels on Facebook? If yes then it could be that your connection from the game to Facebook needs to be reinitiated. Cheers :-)

Miceshaman · April 2015

Hi Derek! For this problem with this level you needed to put to CANDY CRUSH SAGA section. In CCSS are not many levels.

Candace_R · April 2015

are you playing on mobile? just click the button to connect to facebook and it should restore all your previous progress. it saves automatically as long as you are connected to facebook while playing. this will also allow you to pick up where you've left off if you ever get a new phone, want to play on an additional device (tablet, etc.), or if you ever accidentally delete or factory reset your phone data.

I was at level 752, I went to facebook to request help from fiends and my game suddenly reset to lev

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