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Why is the game keep freezing when I use the lightening ball?

Donna_Johnson
Donna_Johnson Posts: 1 Newbie
in Support

when I play the game and try to use the ball the game freezes and I have to refresh and I'm losing all my lives.

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Answers

  • Wunderbaum
    Wunderbaum Posts: 4,398 Level 5

    Hi Donna!

    Try disabling any plugins and extensions in your browser. Also check what other programs you have running in the background while playing the game. I can also recommend that you use Google Chrome as it seems to run really well with Flash based games like Candy Crush Soda Saga.

    Cheers :-)

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  • cherryblossoms
    cherryblossoms Posts: 20 Level 2

    Hi, just curious which level are you on? I had this same problem in 171, and just assumed it was a game glitch. I heard that level 224 freezes for other players too. Well anyway my advice for you is to mix the color bomb with a fish or striped/wrapped candy, and the game won't freeze. Or if the color bomb activates by itself. Hope that helps!

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