Discussions
Latest news about Candy Crush Soda!
Support
Get help & check the FAQs
Contests
Win Gold Bars and more!
Ideas
Help us make the game even sweeter

🥤 Click here to see the latest levels in Soda!
🍏 Playing on iOS 11? Read this!

🎂 Join the 10th Anniversary of Soda! 🎊
🥳 Soda 10th Anniversary Season is here!
🏆 Soda Cup is back, with the biggest prize yet!
📝 Join the weekly Soda quiz for rewards!
🖼 Send a birthday card and get FREE wallpapers!

🌟 Introducing new community titles and rewards – your Road to Legend starts HERE! 🌟

Why would it put me back to level 1 after I updated it?

Burgandy19

Burgandy19 Posts: 1

Level 1

May 2015 in Support

I updated the app and I was at level 156 and now after the update I'm at level 1.

Flag 0 · Helpful Sweet Love Haha

Answers

KingsPinn Posts: 3,526

June 2015
Check that you haven't simply lost your connection to Facebook/Kingdom. Open up the app and in the settings check, reconnect etc, see if this works for you
Flag
Spam
Report
0 · Helpful Sweet Love Haha

Categories