Sign Up!

We're aware of an issue with Facebook purchases for all King Games and our team is on it. 🛠️ Hang tight while we fix things! You can still enjoy the game, and we'll keep you posted once it's solved.

Candy crush soda saga restarted to level 1

Mish_Elle
Mish_Elle Posts: 1 Newbie

today I was on level 405 where I could go no further and was waiting the update. I logged into soda crush with my Facebook and BAM I'm back at level 1.

all of my long hard work, is gone and I am not happy unless I can get back to where I was!! 

Pleasehelp!!

Answers

  • Wunderbaum
    Wunderbaum Posts: 4,398 Level 5

    Hi Mish Elle!

    Did you have the game connected to Facebook? If yes then all your progress will be stored there. In most cases all you will have to do then is to start the game on your mobile, go into settings, disconnect from Facebook and then reboot your mobile. Once done you can start the game again and this time click on the blue 'Connect to Facebook' button followed by your login details and your progress will be back. 

    Cheers :-)

  • Andrea_Jones-2
    Andrea_Jones-2 Posts: 1 Newbie

    Hi Mish Elle!

    Did you have the game connected to Facebook? If yes then all your progress will be stored there. In most cases all you will have to do then is to start the game on your mobile, go into settings, disconnect from Facebook and then reboot your mobile. Once done you can start the game again and this time click on the blue 'Connect to Facebook' button followed by your login details and your progress will be back. 

    Cheers :-)

    This does NOT work if you try and do it from your desktop computer. Now what?

Hey! Would you like to give us your opinion?