Candy Crush Soda Saga will not allow me into next level.

GRW

I click on the get help from friends to unlock next level and they send it back to me but it comes up as a life, not in the help unlock next level.  We have done this over and over and not one has worked.

aCe

I just answered another player about the same issue in Candy Crush but the principle is the same. Check it out, hopefully it will help you as well: https://care.king.com/en/candy-crush-saga/can-t-progress-past-level-650-to-next-chapter#entry_18671