Candy Crush Soda SagaRefund?
Hi,
I have just received an email stating I just purchased 45.99$ of in game content for Candy Crush Soda Saga (the Extra Large Gold Bar Package). My little cousin (age 3) was using my phone at the time and seems like she had accidently purchased it without my consent. According to the refund policy for in-app purchases refunds are given at the app developer's discretion. I would appreciate it if I could get a refund, as I had no idea this purchase was being made.
order number:GPA.1379-8496-3340-92176
order date: 10-Aug-2015 10:50:17 BST PM
Thank you.
Answers
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You need to protect yourself by setting up the in App purchases permission settings. If your cousin has done it once, it could happen again. Plus think about if you ever lost your phone, if someone made a load of purchases on it, you might not be covered because of the permission not being activated.
More info on how to do it here if you need it: https://support.google.com/googleplay/answer/1626831?hl=en
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