impossible de se connecter a facebook depuis Candy Crush

Mireille_Racine

Impossible de se connecter a facebook "acces au Royaume imposdibke" depuis plusieurs jours. Je n'ai rien trouve dans l'asdistance qui me permette de debloquer ka situation. Que faire ? D'avance mrci.

Wunderbaum

Hi Mireille!

Please try the following steps:

1) Please update Candy Crush to latest version here: https://play.google.com/store/apps/details?id=com.king.candycrushsodasaga or here if you use iOS: https://itunes.apple.com/en/app/candy-crush-soda-saga/id850417475?mt=8 

2) Reboot the tablet. Go into Settings >> Apps >> Running apps - from here close any apps that have started automatically

3) Start Candy Crush Soda normally.

If the game still fails to load then please try switching from WiFi to 3G/4G.

If the problem persists then you might have to do a factory reset. Please make sure you have done a backup of your device as all local data will be erased. After factory reset I suggest you only install Candy Crush. If all OK then you can add all your other apps afterwards.

Please notice that King Care is currently only available in English.

Cheers :-)