app store not working

Question

i cannot use my gold bars for extra moves as the app store will not open.This has happened since the last update.Also cannot send requests for extra lives from friends

QueenB · Answer

Hi @Trish-7!

Which device are you playing on, Apple or Android device? Have you also by any chance tried clearing the cache, reinstall the game app or log out and in again to your iTunes/Google Play Store?

Trish-7 · Answer

I haven’t been able to connect to the store for almost 2 months.  I’m ready to quit playing if it’s nit fixed soon!

aCe · Answer

It sounds like something is blocking your tablet from connecting no? Is your wi-fi working okay, maybe give it a reset or try using 3g, see what happens. Sometimes the connection to the app store drops me for me but its a temporary thing.