Not going to my level goes to start level one

Michelle_Burman

The game is taking back to level 1 instead of taking me to my level in Candy Crush soda

Tune_D

Hi Michelle,

If you play on Facebook or King.com (with your Kingdom account), then your progress shouldn't be lost.

I imagine this happened to you on PC; I'd recommend you to use Google Chrome as a browser for any game-play. You can also try in an incognito window. Clear cache on your PC too.

Did this help?