Sign Up!

🥤 Click here to see the latest levels in Soda!
🍏 Playing on iOS 11? Read this!
We're aware of an issue with Facebook purchases for all King Games and our team is on it. 🛠️ Hang tight while we fix things! You can still enjoy the game, and we'll keep you posted once it's solved.

Laptop has me starting over at level one?

Terry_Knight
Terry_Knight Posts: 1 Newbie
in Support

I have been on level 300 in Candy Crush Saga for days.  When I play on my phone (mobile) I am still level 300.  But when I try to play on my laptop it has me starting over at level one. So, I either have to play on my phone or not at all since I will NOT start over.  What's up??

Flag · Helpful Sweet Love Haha

Answers

  • KingsPinn
    KingsPinn Posts: 3,526 Level 2

    Your levels have disappeared on Facebook? Have you been saving there or saving to the Kingdom? 

    I would make sure you're logged into Facebook on your mobile, then open up the game and click the connect to Facebook button, this should match up your levels to 300. 

    Flag · Helpful Sweet Love Haha

Hey! Would you like to give us your opinion?

Categories