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i send the request and they get it. however when they send the help to open it all I get is a life. I can not get to the next level....HELP PLEASE
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There's a post from the moderators about sending lives and such, hopefully this info will help with your query:
https://care.king.com/en/papa-pear-saga/i-m-not-receiving-my-messages-lives-from-friends
