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We're aware of an issue with Facebook purchases for all King Games and our team is on it. 🛠️ Hang tight while we fix things! You can still enjoy the game, and we'll keep you posted once it's solved.

Having Issues with "Failed Purchase" when trying to "Unlock Episode" ?? TRY THIS IF you have Win 10

Sandie_Walters
Sandie_Walters Posts: 3 Newbie

I was having the same issue and for some reason it came to me to open the game in Windows 10 "ALL APPS" folder. I was successfully able to purchase the unlock and move on to the next level. I closed out the apps folder in Win 10 and re-opened Candy Crush Soda Saga in FB using Google Chrome and it carried my progress over.I hope this help others having this issue. Again this was my fix using Windows 10. If you are using a different Windows and are having the same issue, I unfortunately can-not offer any suggestions.

Good Luck Players.

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