pay but no play

Jean-paul_Martin

Bought gold bars to continue on to level 60 but it said purchase failed.

I purchased 24 gold bars to complete but it says payment failed, cannot ask friends as none are showing up in my list.

Tune_D

Hi Jean-Paul, I'm having the same and have notified them; https://care.king.com/en/candy-crush-soda-saga/why-can-t-i-use-gold-bars-to-enter-a-new-land-in-candy-crush-soda#entry_33504

Michaela_Twigg

Hi Jean-Paul, I'm having the same and have notified them; https://care.king.com/en/candy-crush-soda-saga/why-can-t-i-use-gold-bars-to-enter-a-new-land-in-candy-crush-soda#entry_33504

Hi, I have also paid to continue to level 60 and not advanced. Already lost 3 bars. What is going on????