My game of candy crush soda saga is freezing. How do I fix this?

Susan_Fairchild

For the last week my game of candy crush soda saga freezes up.  Can someone tell me what the problem is and how to fix it?  Thank you.

Tune_D

I think that the first step should be to clear cache on your PC and to do a restart. 

Second, I'd go for Google Chrome as a browser. 

I just tested the game on my Facebook on Google Chrome and it loaded (slow, but I could play as normal once opened).