Candy Crush level won't advance though IPhone does

Sheila_English

I am on level 465 both on FB and iphone. But last week FB game put my avatar at 401. It won't let me move forward unless I play the last game I can see on the actual screen. It is correct on my iphone though and shows me the correct level when I play there. Just not on the FB game. Any ideas to fix this problem?

aCe

Try a full clear out of the info in your browser. Remove the game from your facebook, then clear out your cookies and cache, restart and then add the game again. This will get rid of any conflicting data and should hopefully update your game map. 

Sheila_English

Try a full clear out of the info in your browser. Remove the game from your facebook, then clear out your cookies and cache, restart and then add the game again. This will get rid of any conflicting data and should hopefully update your game map. 

Sounded like this should work, but it didn't. Thank you anyway.