Candy Crush Soda Saga

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Candy Crush Soda Saga

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My game is crashing when I hit the play button

I have asked previously but have more information. I am running Win 10 and apparently I'm logging in using FB. I found the error within my event logs and below is what I see. The stritz.exe file is blowing up with a 1000 event id. Please help if you can:

Faulting application name: stritz.exe, version: 0.0.0.0, time stamp: 0x5694c793Faulting module name: stritz.exe, version: 0.0.0.0, time stamp: 0x5694c793Exception code: 0xc0000409Fault offset: 0x0034f59aFaulting process id: 0x13f0Faulting application start time: 0x01d154c00ef50e5dFaulting application path: C:\Program Files\WindowsApps\king.com.CandyCrushSodaSaga_1.57.700.0_x86__kgqvnymyfvs32\stritz.exeFaulting module path: C:\Program Files\WindowsApps\king.com.CandyCrushSodaSaga_1.57.700.0_x86__kgqvnymyfvs32\stritz.exeReport Id: 7d163f42-acc2-4c32-ac46-798725e20271Faulting package full name: king.com.CandyCrushSodaSaga_1.57.700.0_x86__kgqvnymyfvs32Faulting package-relative application ID: App

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My name is Johnny, I am a moderator here on the King Care site. Due to a technical error this post did not appear on the site.

I apologise for this, rest assured this is being looked at to ensure that it does not happen again.

If you still have a query then feel free to use the site for help or post your question again so our community can assist you.

Kind regards,

Johnny

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Accepted answers

All comments

My name is Johnny, I am a moderator here on the King Care site. Due to a technical error this post did not appear on the site.

I apologise for this, rest assured this is being looked at to ensure that it does not happen again.

If you still have a query then feel free to use the site for help or post your question again so our community can assist you.

Kind regards,

Johnny

WHY IS BAKERY ALWAYS CLOSED??
hello….Im wanting to Bake in the bakery,however it always says “Bakery opening soon”……This has been non stop for the past few weeks now…
Ads are freezing and having to close app each time
Whenever I choose to watch ads for a bonus or extra lives etc, the ads have started to freeze. It’s the ad for teaching or education or something. It’s so annoying. I’m losing levels because of it and happened about 6-10 times in the last hour I have been playing. What is causing this?
Al re ingresar me da como que arranco con partida perdida
Hola. Salí del juego, dejando mí sesión como ganador y tomando los regalos del comienzo del día y a los minutos vuelvo a ingresar y al jugar, me doy cuenta que me sacó la racha y sus ventajas. Estoy molesto.
Game not loading
my game will not load. It gets to a certain point and just stops. Please help.
Why does my screen freeze up when I am playing ?
why does my screen keep freezing up? It is annoying and I am ready to delete playing

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Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!

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