Sign Up!

🥤 Click here to see the latest levels in Soda!
🍏 Playing on iOS 11? Read this!
We're aware of an issue with Facebook purchases for all King Games and our team is on it. 🛠️ Hang tight while we fix things! You can still enjoy the game, and we'll keep you posted once it's solved.

Lost progress after ios update

Joe_Caruso
Joe_Caruso Posts: 2 Newbie
in Support

Was on level 600 ish and it reset to level 1 for some reason. Need help getting progress back.

Flag · Helpful Sweet Love Haha

Answers

  • KingsPinn
    KingsPinn Posts: 3,526 Level 2

    How did you save your game before Joe, with kingdom or facebook? Just go to the app and click in the settings in the bottom left corner and tap the icon for whichever one you were connected with and reconnect from there. This will return your progress. 

    Flag · Helpful Sweet Love Haha
  • Joe_Caruso
    Joe_Caruso Posts: 2 Newbie

    How did you save your game before Joe, with kingdom or facebook? Just go to the app and click in the settings in the bottom left corner and tap the icon for whichever one you were connected with and reconnect from there. This will return your progress. 

    I just played on my phone and did not connect to facebook or create a Kingdom acct. It did save my progress every time. Then I did the latest IOS update and it reset to level 1
    Flag · Helpful Sweet Love Haha

Hey! Would you like to give us your opinion?

Categories