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Lost my levels after logging in to Facebook

Løkken_Verk
Løkken_Verk Posts: 1 Newbie

I had to change facebook account. When logging in to a brand new facebook account, I lost all the progress on Candy Crush Soda.

I was fortunate enough to be able to transfer my progress via my phone, using email, since I had not tried to log in to the new facebook using the phone.

But I can not log in to my faebook on the Ipad, then I am back to Level 1 ( I am on level 625)...

What can I do, please help !

Answers

  • KingsPinn
    KingsPinn Posts: 3,526 Level 2

    When you transferred your progress using email, what do you mean by this? Were you connected to Kingdom?

    If you were connected to this feature, then instead of connecting on Facebook on the iPad then connect again to Kingdom in the app and it should show your saved levels. 

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