We're aware of an issue with Facebook purchases for all King Games and our team is on it. 🛠️ Hang tight while we fix things! You can still enjoy the game, and we'll keep you posted once it's solved.
Level 45
Sherri_Blackwell
Posts: 1 Newbie
in Support
Answers
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Hi Sherri!
Have you tried playing the game on King.com?
I saw on another thread a step by step instruction on how to transfer your game progress to King.com:
1) Go to King.com and login then click on settings (cog wheel, top right corner of screen)
2) Choose Account
3) Enter your password
4) Click on Synchronizing/ Connect to Facebook
5) Click on the two arrows to initiate the sync
Once done your progress is synchronized and you should now be able to play and progress without any issues.
Cheers :-)