We're aware of an issue with Facebook purchases for all King Games and our team is on it. 🛠️ Hang tight while we fix things! You can still enjoy the game, and we'll keep you posted once it's solved.
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Answers
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Hi Kirsty!
Please check to see if you have available resources to install the game. If you don't have sufficient storage capacity then the install will fail. If this is the case then you might have to delete a few apps in order to make room for Jelly Saga.
Please also try a reboot of your tablet right before installing the game.
If the problem persists then you might have to do a factory reset of your tablet. Don't forget to do a backup of all your content as a factory reset will wipe all data on your device.
Cheers :-)