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The store has been showing unavailable for days. What do i do? I cannot buy anything new or continue on because i have only 1 gold bar. It just says "unavailable"
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Hi Lori- Welcome to King Care! I am sorry that you have been experiencing a problem making purchases, let's try to get things working again. :-)
Here are a few steps which fix the vast majority of issues:
- Open the game on your Apple Device.
- Try to make a purchase.
- If you receive the error message then please close the pop-up screen.
- Select the Menu option in the bottom left hand corner and sign out of Facebook.
- Double click your home button and swipe all the open apps off the screen.
- Now turn your device off and leave it for two minutes in order to clear the cache.
- Finally, please reconnect to Facebook and then try to make a purchase again.
Let me know how you get on. Have a sweet week! :-)
