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Candy Crush Soda crashing/lost all boosts

Tara_P
Tara_P Posts: 3

Level 1
in Support

My candy crush soda keeps crashing on my ipad.  I've cleared cache, rebooted, etc.. I finally had to uninstall and reinstall.  It still crashes and now I've lost all boosts that I have earned!!  So angry!!!

Answers

  • Wunderbaum
    Wunderbaum Posts: 4,398

    Hi Tara!

    Which iPad and OS version do you have? Some of the older iPad versions are no longer compatible with the game. Please see this thread: https://care.king.com/en/candy-crush-saga/why-is-ipad-2-not-supported-anymore-for-candy-crush-crash 

    In most cases a reboot of the device can solve many issues.

    Please also make sure you have the latest version of the game installed.

    Your boosters and lives are stored locally on your iPad and will miss after re-installing. I suggest you restore your mobile data from your backup (iCloud or similar) and the boosters and lives should be back on your tablet.

    Cheers :-)

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