I have been almost on level 300 and then I bought a new phone. After I downloaded Candy Crush Soda o

Fernanda_Neitzke

I have been almost on level 300 and then I bought a new phone. After I downloaded Candy Crush Soda on it and login with Facebook I was back to level 190. How can I get my progress back???

MarkHawk

Hi Fernanda,

I am sorry that you have experienced an issue with your game progress in Candy Crush Soda Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care