Can't play
Answers
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Hi!
Which phone model and OS version do you have?
In most cases a reboot of the device can solve many issues.
Please also make sure you have the latest version of the game installed: https://play.google.com/store/apps/details?id=com.king.candycrushsodasaga
You might also have to try to re-install the game. Before doing so please make sure you have the game connected to Facebook or Kingdom in order to save your progress, highscores and gold bars. Do make sure you have used your boosters and lives first, otherwise they'll miss after you re-install the game.
Cheers :-)