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Did not receive complete purchase from App Store..

Donna_Stidham
Donna_Stidham Posts: 1 Newbie

Hi! I just purchased 2 HR. Unlimited, 20 gold, and 2 other objects for $1.99, but there was a glitch, and I didn't get the 2 hrs. But did get the other items. I logged out, turned phone off, etc. and it still isn't there. Help please?

Answers

  • MarkHawk
    MarkHawk Posts: 4,061 Community Manager

    Hi Donna,

    I am sorry that you have experienced an issue with your purchase in Candy Crush Soda Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

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