Data Loss

Emanuel_M

I accidentally signed in to Facebook, then my mum lost 350+ levels worth of gameplay and when I signed out it was all gone, I would die to get the data back for my mother, My gold also glitches and started going up rapidly so I closed the game and now my gold is over 1000 and I don't want it on the account either.

MarkHawk

Hi Emanuel,

I am sorry that you have experienced an issue with game progress in Candy Crush Soda Saga. I have sent you a private message, so that we can check the player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care