My levels disappeared

Georgia_Spires

i was on level like 542 and my phone reset it to level 1... Please help I took me so long to get there!! 

MarkHawk

Hi Georgia,

I am sorry that you have experienced an issue with your game progress in Candy Crush Soda Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care