game started over

sivysavy

I was on level 962 and then it started me all over on level 1.  I tried to connect on facebook but it didn't connect to my Facebook.  Please help.

MarkHawk

Hi sivysavy,

I am sorry that you have experienced an issue with your game progress in Candy Crush Soda Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care