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hi. i have lost all of my progress :(

smokey-2smokey-2 Posts: 2
in Support

hi. i have lost all of my progress :( i was on level 796 on candy crush soda. can you help me get it back?

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Best Answer

  • MarkHawkMarkHawk Posts: 4,061 Community Manager
    Accepted Answer

    Hi Smokey,

    I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

    Accepted Answer

    Welcome to the King Community! 
    No account yet? Sign up here in 2 seconds!

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Answers

  • Hey! Would you like to give us your opinion?

  • MarkHawkMarkHawk Posts: 4,061 Community Manager
    Accepted Answer

    Hi Smokey,

    I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

    Accepted Answer

    Welcome to the King Community! 
    No account yet? Sign up here in 2 seconds!

    Flag · Helpful Woah! Sweet Love Haha
  • Baljinder_KaurBaljinder_Kaur Posts: 1

    I have lost my all process.please help me.

    Flag · Helpful Woah! Sweet Love Haha
  • MarkHawkMarkHawk Posts: 4,061 Community Manager

    Hi Baljinder,

    I have also send you a message so we can help you get your levels back.

    Kind regards,

    - Mark, Team King Care


    Welcome to the King Community! 
    No account yet? Sign up here in 2 seconds!

    Flag · Helpful Woah! Sweet Love Haha
  • Marty_PaynterMarty_Paynter Posts: 2

    Hi Baljinder,

    I have also send you a message so we can help you get your levels back.

    Kind regards,

    - Mark, Team King Care

    i HAVE THE SAME PROBLEM PLEASE HELP ME!
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  • Vivian_ClochertyVivian_Clocherty Posts: 2

    Omg this seems like it's going nowhere!! I lost all of my progress, I've sent you my Gmail. What's the answer??? These questions were useless to me because your answer is that you will email them. How does that help me??? 

    Flag · Helpful Woah! Sweet Love Haha
  • Vivian_ClochertyVivian_Clocherty Posts: 2

    Hi Baljinder,

    I have also send you a message so we can help you get your levels back.

    Kind regards,

    - Mark, Team King Care

    Help!!! I lost my progress, how did you get yours back?
    Flag · Helpful Woah! Sweet Love Haha
  • MarkHawkMarkHawk Posts: 4,061 Community Manager

    Hi Vivian,

    I have also send you a message so we can help you get your levels back.

    Kind regards,

    - Mark, Team King Care


    Welcome to the King Community! 
    No account yet? Sign up here in 2 seconds!

    Flag · Helpful Woah! Sweet Love Haha
  • Tim_Vd_VoortTim_Vd_Voort Posts: 1

    I lost it too, i was around 760 on my old phone, i did not connect to facebook or kingdom and when i wanted to do that i lost all my progress can you help me?

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  • Jo_IlottJo_Ilott Posts: 3 Newbie

    I have also lost all of my progress on Candy Crush Jelly.  Please help

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  • Livy_CheekLivy_Cheek Posts: 2

    I've lost my progress on candy crush soda :( please help! 

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  • Sinead_WhyteSinead_Whyte Posts: 1

    I have lost all my progress I was on level 502, can I get it back? 

    Flag · Helpful Woah! Sweet Love Haha
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