Cannot get into level 426

Deeokay

I've completed 425 levels, but cannot advance any further...whenever I click on level 426, my phone freezes! I have to then remove the battery, and reset the phone...It's really odd, though, when the bubblegum challenge is accessible I can play that no problem...can't play anything else and have to suffer through the weekends to be able to play your game! Help!

Cezdiamond

Hi Deeokay- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your game freezing. Let's try and get you back on track. :-) 

Please could you try our troubleshooting steps and let us know how you get on?

https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android 

Have a lovely weekend!