How do I get my progress back ???

Ninamaci123

Dropped my i phone 6+ in water, replaced it today & have lost all my progress ! Have iCloud so every other app is updated & current except this one. I have tried going through FB to sign in & tried it signed out, no luck ! I'm on my tablet which is a Samsung galaxy & went through Facebook & im at my correct level ??? HELP pls, need to get my progress back on my I phone 

MarkHawk

Hi,

I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care

Andrew_Franklyn

Hi,

I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care

i need help also, Mark. I am at level 1652 and lost my progress when i set up a facebook account. please help