Candy Crush Soda crashes after loading on Windows 10 PC

imtheboss

On Candy Crush Soda level 185 playing on my Windows 10 PC (Not connected to Facebook account) and now the game appears to load, then closes straight away with no error message. Is there a way to back up my achievements before deleting and re-installing the game?

Wunderbaum

Hi!

Uh-ohh - If you didn't connect the game to Facebook means that you only have your progress on your computer.

I suggest you do a complete backup of your data. Win10 has a build in backup feature so start by doing a complete backup, then un-install the app, reboot your computer, reinstall the app from here: 

https://www.microsoft.com/en-us/store/apps/candy-crush-soda-saga/9nblggh1zrpv

Final step is to fire up the backup program and do a restore of your data.

This should bring back your player data and you can now continue from level 185 in Soda.

Cheers :-)