Lost all levels

Sodarose

I got a new phone yesterday and when I re downloaded the candy crush soda app I was back at level 1 and all my stuff was lost.  Is there a way to get it back?

MarkHawk

Hi Sodarose,

I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care