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i downloaded the games of candy crush jelly and candy crush soda in my phone and i can't play them. i can enter to the games but it's for a while then the screen becomes black and i'm not in the game anymore.
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Hi Neru!
What kind of mobile phone do you have?
I've seen threads where older Android and iOS are no longer compatible with the game: https://care.king.com/en/candy-crush-saga/why-is-ipad-2-not-supported-anymore-for-candy-crush-crash
In most cases a reboot of the device can solve many issues.
You might also have to try to re-install the games. Before doing so please make sure you have the game connected to Facebook or Kingdom in order to save your progress, highscores and gold bars.
Cheers :-)