Lost progress

Kuba_Krzyżyński

Ticket-Id:3555510

I accidentally uninstalled game and when I downloaded it again I was on 1st lvl. Is it possible to get my progress back (I was almost on 700th level!) if I haven't created an account or connected to Facebook?

Cezdiamond

Hi there-  Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your Soda sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

Have a lovely week!

Cezdiamond

Hi there-  Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your Soda sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

Have a lovely week!

Gena_Azmy

I have the same proplem 

Alex_Moreno

Tu peux me donner la solution parceque jai le meme probleme que toi.merci

Kristi_Grant

Hi there-  Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your Soda sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

Have a lovely week!

Why don't you write the solution in your comment instead of sending everyone a private message? Several have the same issue. Seems to me it would save you a ton of time.

OiL

I did face this problem too. Can you please fix it?

Cezdiamond

Hi @OiL and Gena I will send you both message so that I can check your accounts :-) Thanks a lot!

Cezdiamond

Tu peux me donner la solution parceque jai le meme probleme que toi.merci

Merci de nous avoir contactés. Nous sommes désolés, mais à l’heure actuelle, King Care est uniquement disponible en anglais et en espagnol

Julie_SM

Hi @OiL and Gena I will send you both message so that I can check your accounts :-) Thanks a lot!

I drop from level 2053 to 2033. Have photo of it. Pleeease help me. it says I use another e-mail. And I never had used that email for cc saga.

Adriana_Kencis

CCs crashed and I uninstalled the game and when I downloaded it again I was on 1st lvl. Is it possible to get my progress back lvl 320? Got no account ou FB connection