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WILL SOMEONE PLEASE HELP ME?

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Karen_Graham
Karen_Graham Posts: 3 Newbie

I've gone from level 1006 to level 1 and, like others, don't know why! If it's a glitch, please fix it! A lot of us would be happy if you do!! This is my 2nd request for help! 

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  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager
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    Hi Karen-  Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

    Have a lovely week!

  • Karen_Graham
    Karen_Graham Posts: 3 Newbie
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    It's been 4 days since I asked for help. I would really like this issue  resolved. I was on level 1006 in Candy Crush Soda with several hours of free lives and various boosters. I would really like to get back there so I can get back to my game! 

  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager
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    Hi Karen- I have sent you a private message, but I have not received a reply yet. Let me know how you get on with the troubleshooting steps that I have sent to you. 

    Thanks! 

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