Lost my progress after login! Please help...!

Question

Hi, lost all my progress and collected rewards after login.

Please help to restore! My progress was around level 380-400

PummyRaj · Answer

Hello @Atalmomaand, Hearty Welcome to the Candy Soda section of our friendly King Community :)

I am sorry to hear that you have lost your lollipop hammer boosters from your game!!  Can you please open a new thread with your Question through this link  https://community.king.com/en/candy-crush-soda-saga/post/question/support-ccss

Since your issue is completely different from the opening post, it will be easy to answer your post, also it could be confusing for the follow-up.

Thank you for understanding!  Looking forward to seeing you again in the Community!  Have a nice day/evening!

Atalmomaand · Answer

Hi 
I lost my 380 lollipop hammers after updating my device software,  but my levels progress is still okay

Johnny_Ryall · Answer

Hello.

Please check your King Care inbox (top right on a computer or in the left hand menu on mobile) as I have sent you a message about this.

Kind regards,

Johnny